Credit card service fee begins March 12 for certain City of Mesa services
- Date: 03/12/2018 7:00 AM - 6:00 PM
Beginning March 12, a service fee of 2.37 percent will be collected by a third party from City of Mesa customers paying with a credit card or debit card for certain City services. Those services include utility bills, Development Services fees such as building permits and fees collected at Falcon Field Airport. The fee will be assessed on the total amount charged to the customers’ credit card or debit card. The City of Mesa does not receive any part of the service fee.
Customers who use a credit card or debit card can avoid the charge by switching to a checking or savings account. This is especially convenient for utility customers who make automated recurring payments through the Credit Card SurePay program. They can easily switch to BankDraft SurePay online at no cost at https://secure.mesaaz.gov/custserv/surepay.aspx.
The City of Mesa accepts Visa, MasterCard and Discover from customers who choose to continue using a credit card or debit card. The City will no longer accept American Express starting March 12. All card payments will be assessed a service fee, which is not refundable.