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Recurring Utility Requests (for property managers)

Please correct the field(s) marked in red below:

This form is to be used for residential utility service under an established City of Mesa account with established history.

This form can be used to establish additional utilities or make changes to current utility service. Before you complete this request, please review our Service Policy for Utility Customers (PDF file) and the City's Utility Rates.

If you have any questions, please call 480-644-2221 or toll free 1-866-406-9659.

* Indicates a required field. If you decline to provide this information, you must contact our customer service call center to complete your request.

Type of Request

(Please allow 2-3 business days to complete this request.  Utility services are turned off or activated Monday through Thursday, excluding City holidays.)

Type of Request (Please allow 2-3 business days to complete this request. Utility services are turned off or activated Monday through Thursday, excluding City holidays.)
Property Address
Additional Information
Services Being Requested


Please note: Wastewater and Solid Waste services are always activated if available when a request for a metered service is completed.

If requesting gas to be turned on, we will contact you to set up an appointment as an adult is required to be present at the premises at the time of activation.

Customer Information
Customer Information
  1. To receive a copy of your submission, please fill out your email address below and submit.

    PDF or Off-site Forms

     Department/Division Form
    Alarm Permit
    See Alarm Permit page to apply for, renew or update permit
    Benefits See Benefits forms page
    City Clerk Period No Activity Statement (Committees)
      Annual No Activity Statement (Committees)
      Campaign Finance Report (first page)

    Campaign Finance Report (full report)
      Termination Statement
      Claim Against the City of Mesa
      Clarification of Interpretation
    See Court Forms page
    Customer Service (my utility account)
    ABC Program Enrollment

    Request a NEW account




    Request ADDITIONAL utility service


    Gas Service Request


    Turn OFF utility service




    Mailing Address Change


    Budget Billing

      Paperless billing
      Select Due Date
      Appliance pick-up request
      Bulk pick-up request
      Barrel repair or replacement

    Missed barrel pick-up request

      Grass to Xeriscape Rebate program

    Wastewater Fee adjustment

      Water Meter Set Request
    Deferred Compensation
    Empower Retirement Services
    Development Services

    See Development Services forms:

    Title VI Compliant Form
    Energy Resources
    Natural Gas Rebates
     See Engineering policies & forms page
    Fire Prevention Records Search
      Fire, Medical & Investigation Reports
      Tent/Canopy Permit Application
    Film Mesa
    Film Permit (Film Permit Procedures)

    Proclamation Request

    Scheduling Request

    See Licensing List & Forms
    See Planning Forms page
    See Police Services & Forms
    Real Estate Services
    Alley Abandonment Application
    Tax Audit
    See Tax Forms
    Solid Waste
    Clean Sweep/Green Sweep Program

    Volunteer opportunities & applications

    Fire & Medical Volunteer Interest Application

    Water Resources
    Sewer Blockage Inspection and Removal Service


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