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IMPORTANT REMINDER: 2017 FSA Year End Reimbursement/Substantiation Deadline Approaching

Post Date:03/07/2018

The deadline to submit Flexible Spending Account (FSA) reimbursement for claims incurred in the 2017 calendar year is March 31, 2018. As a reminder, any available health balance above $500, will be subject to “use-it-or-lose-it” after March 31, 2018.  Any available health FSA balance of $500 or less, will roll over for your use during the 2018 plan year.

NOTE:  Any FSA/CYC debit card usage or claims that you submitted for 2017 health services that remain unsubstantiated (undocumented) by March 31, 2018, will result in these expenses being deemed ineligible and added to your taxable wages in 2018.  Examples of substantiation documentation include a copy of your Explanation of Benefits (EOB) from the AmeriBen, BCBSAZ or Delta Dental portal depending upon which plan and expense type still needs substantiation.  If an EOB is not available (e.g. Vision claims), you must provide an itemized statement from your vision provider with the following information:  name of patient, date of service, name and address of provider, description of the services provided, amount charged and how much was your responsibility.

For assistance with reimbursement requests and substantiation requirements for 2017, call ConnectYourCare as soon as possible at 1-844-226-1872.  You can also register and view your FSA account details, check account activity, substantiation requirements, pended claims and file for reimbursement online at

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