Employee Assistance Program (EAP)

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ParkThe City of Mesa has contracted with ComPsych, to provide our Employee Assistance Program (EAP).  EAP provides counseling on a confidential basis for matters that interfere with work or home life. All clinicians are trained and experienced in EAP issues, licensed in the state and are fully insured. ComPsych provides crisis intervention with immediate assistance, information and referral to community resources, self-help groups, child and elder care, and more.

The counselors at ComPsych help with issues we all may face at one time or another including work stress, depression, anxiety, anger management, marital and other relationship problems, divorce, separation, loss, alcohol and drug-related issues and more. ComPsych also provides information and referrals for child and elder care, legal and financial problems, court ordered services and other community resources.

The City of Mesa's EAP program provides short-term counseling and referral services for up to eight sessions per person, per plan year, at no charge to the employee and dependents. Referrals to professionals and treatment sources are available for ongoing or specialized therapy in your area.

The difference between ComPsych and the City's Mental Health Benefits are ComPsych is available to all employees and their dependents and is a short-term assistance program for issues requiring a minimal number of sessions.  The Mental Health benefits are only available to those who are covered under one of the City of Mesa medical plans. 

ComPsych is completely confidential.  Release of information is only provided with the written consent of the client (employee or dependent using the program).  Release of information may be given only if required by law (e.g., suspected child abuse).


How to use the program

To schedule an appointment (counseling sessions are by appt only) call 1.866.519.7415.  Phones are open 24 hours a day, 7 days a week.

To access ComPsych online, go to: www.guidanceresources.com
Select "Register"
Organization Web ID: MESA


Services offered by ComPsych

Confidential Counseling (Someone to talk to)

This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by GuidanceConsultants—highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress
  • Anxiety and depression
  • Job pressures
  • Relationship/marital conflicts
  • Grief and loss
  • Problems with children
  • Substance abuse

Benefits for extended behavioral health care are available to individuals enrolled in one of the Mesa Medical Plans. No EAP or PCP referrals are required.

Financial Information and Resources (Discover your best options)

Speak by phone with Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Getting out of debt
  • Retirement planning
  • Credit card or loan problems
  • Estate planning
  • Tax questions
  • Saving for college

Legal Support and Resources (Expert info when you need it)

Talk to attorneys by phone. If you require representation, you’ll be referred to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Real estate transactions
  • Debt and bankruptcy
  • Civil and criminal actions
  • Landlord/tenant issues
  • Contracts

Work-Life Solutions (Delegate your “to-do” list)

A Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • College planning
  • Moving and relocation
  • Pet care
  • Making major purchases
  • Home repair

 EAP Card

FAQs

  • How does a supervisor initiate a formal referral process?
More FAQs