HEALTH ID CARDS
Medical Cards -
City plan members' ID cards act as both a health insurance
and drug benefit card.
All employees and retirees will receive new
medical/prescription cards in January. If additional cards are needed, call
Medco at
800-711-0917 if the member is in-state. Their automated system will direct
you to ask a question, please state "I need a replacement
prescription card." The system will ask for several pieces of
information to verify identity, and then Medco will send the combined health
insurance/drug benefit card.
Since the Medco ID card combines both medical and
prescription plan information, it may be confusing to read. For help
click below:
How to Read Your Combined Prescription/Medical ID
Card
***For out-of-state members please
call AZ Blue network at 866-288-5788 for additional
medical/prescription cards.
Dental Cards -
New dental cards will be mailed out to those
who made changes during Open Enrollment only.
Replacement Dental cards may be requested from
the Benefits Office by calling (480) 644-2299.
Vision Cards -
Vision cards were not issued by VSP (Vision Service Plan).
To view your benefits, please log in to
VSP*
to view your member benefits.
*When logging in as a member on
www.VSP.com, your member ID is made up of 4
leading zeros followed by your 5-digit employee ID (ex. 000012345)
BCBS Blue Cards (out-of-state medical plan) -
Replacement out-of-state network BCBS Blue cards may be
requested from the AZ Blue Network at 1-866-288-5788.
If out-of-state members are visiting Arizona, please
continue to use your BCBS card with the alpha prefix (MDK).
Employee Benefits
20 E
Main Street, Ste 600
Mesa, AZ 85201
Open Mon -Thurs 7am-6pm
(480) 644-2299 - Phone
(480) 644-4548 - Fax
Option 2:
Medical/Dental Verify
Other Questions
Password
Resets
Option 3: Claim Status
Option 4:
Retiree Questions
Option 5:
Flex Spending
E-mail