Health ID Cards
City plan members' ID cards act as both a health insurance
and drug benefit card. Most of the essential information is on
the front of the card, but organized effectively in a
The left side of the card contains
prescription drug ID information to process prescription orders.
Members have a prescription drug ID number. It is
your standard 5-digit medical plan ID number preceded by the
letters RX and two zeros (e.g. RX0012345).
The right side of the card
City of Mesa medical plan information. This includes your
Medical ID # which is your standard
5-digit employee ID number followed by MES.
The back of the card contains contact
information for prescription drug
and medical eligibility/benefit
verification, nurse line, medical management, precertification,
EAP, and medical claims address
Please ask for a replacement card or new
prescription card since our medical information is
added on specially for the City of Mesa. Replacement
or additional cards may
be requested by calling Ameriben at 1-855-258-6467 or online
BCBS Blue Cards (out-of-state plan)
Out-of-State Medical Plan members will have a two card
process rather than a combined card process. Blue Cross Blue
Shield (BCBSAZ) will deliver a traditional medical plan card.
CVS Caremark will also deliver a traditional prescription drug
card. Both of the cards for out-of-state members will have a
9- digit ID number, generated by Blue Cross Blue Shield. The
medical identification card will also have a 3 digit alpha code
MDK preceding the 9-digit number (e.g. MDK850000000).
The front of the prescription drug card
has your 9- digit prescription ID number.
The back of the prescription drug card
has the prescription drug contact information.
Replacement medical cards for out-of-state BCBS Blue members may
be requested by contacting the AZ Blue Network at 1-866-288-5788
or online at
Replacement prescription cards may be
requested by calling CVS Caremark at 1-855- 264-5048 or
If you need a dental card, please
contact Delta Dental at 602-588-3981 or visit their website at
Vision cards are not issued by VSP (Vision Service Plan).
To view your benefits, please log in to
to view your member benefits.
*When logging in as a member on
www.VSP.com, your member ID is made up of 4
leading zeros followed by your 5-digit employee ID (ex. 000012345)
Main Street, Suite 600
Mesa, AZ 85201
Office hours: Mon -Thurs 7am-6pm
(480) 644-2299 - Phone
(480) 644-4548 - Fax
-Disease & Case
Option 2: Prescription Plan
-Request FSA Card
Eligibility - Active Employees
Eligibility - Retired Employees
FSA- Benefits Office
E-mail (password resets cannot be done via email)
Federally Mandated Notices