Health ID Cards
City plan members' ID cards act as both a health insurance
and drug benefit card. Most of the essential information is on
the front of the card, but organized effectively in a
The left side of the card contains
prescription drug ID information to process prescription orders.
Members have a new prescription drug ID number in 2013. It is
your standard 5-digit medical plan ID number preceded by the
letters RX and two zeros (e.g. RX0012345).
The right side of the card
City of Mesa medical plan information including your standard
5-digit medical plan ID number plus eligibility/benefit
verification, Nurse Line and Arizona Foundation for Medical Care
The back of the card contains more
detailed information about medical plan processes
(pre-certification requirements and medical claims address
information) plus the new prescription drug paper claims address
and contact information.
Please ask for a replacement card or new
prescription card since our medical information is
added on especially for City of Mesa.Replacement
or additional cards may
be requested by calling CVS Caremark at 1(855) 264-5048 or online
BCBS Blue Cards (out-of-state plan)
Out-of-State Medical Plan members will have a two card
process rather than a combined card process. Blue Cross Blue
Shield (BCBSAZ) will deliver a traditional medical plan card.
CVS Caremark will also deliver a traditional prescription drug
card. Both of the cards for out-of-state members will have a
9- digit ID number, generated by Blue Cross Blue Shield. The
medical identification card will also have a 3 digit alpha code
MDK preceding the 9-digit number (e.g. MDK850000000).
The front of the prescription drug card
has your 9- digit prescription ID number.
The back of the prescription drug card
has the new prescription drug paper claims address and
pharmacy contact information.
Replacement medical cards for out-of-state BCBS Blue members may
be requested by contacting the AZ Blue Network at 1-866-288-5788
or online at
Replacement prescription cards may be
requested by calling CVS Caremark at (855) 264-5048 or
New dental cards will be mailed out to those
who made changes during Open Enrollment only. Replacement Dental cards may be requested from
the Benefits Office by calling (480) 644-2299.
Vision cards were not issued by VSP (Vision Service Plan).
To view your benefits, please log in to
to view your member benefits.
*When logging in as a member on
www.VSP.com, your member ID is made up of 4
leading zeros followed by your 5-digit employee ID (ex. 000012345)
Main Street, Ste 600
Mesa, AZ 85201
Open Mon -Thurs 7am-6pm
(480) 644-2299 - Phone
(480) 644-4548 - Fax
Option 3: Claim Status
E-mail (password resets cannot be done via email)
Federally Mandated Notices