eBill Notification
Text utility bill notification now available!! (See
sample)
Sign up for paperless billing -
Go Green!! When you sign up for eBill
notification, you will automatically receive an e-mail each
month with utility bill information such as amount due and due
date, and a link for paying online.
Receiving your bills electronically will save you time, and
the City of Mesa will save money on postage and printing - it's
a win-win!
| Type of eBill notification sent (email /
text) |
Frequency of
notifications |
| bill |
monthly and upon move out |
| enrollment letter |
as email or text address is
added or updated |
| payment confirmation |
as payment is made to the
account |
| past due notice |
one day after due date if not paid |
|
|
If you have questions about how this feature works, please contact us
by email at
online.utility.requests@Mesaaz.gov, or call us at 480-644-2221, toll
free 1-866-406-9659.
You can cancel anytime! Simply log in to 'My
Utility Account' to update your billing preference or
contact Customer Service.
Representatives are available by phone 7:00 am until 6:00 pm Monday-Thursday
(closed Friday)
480-644-2221
1-866-406-9659
Toll Free: Outside local calling areas only.
E-mail
CustServ.Info@mesaaz.gov (please do not send
sensitive information such as credit card or social security numbers)