E-Bill Notification
How it works E-Bill notification will send an e-mail to notify you that
your new bill is ready to view on-line through "My Utility Account."
Customers can choose to receive an E-Bill Notification Only, or a Paper Bill
and an E-Bill Notification. Customers who do not choose either option will
continue to receive a paper utility bill each month.
Sign up
You can change your bill notification preferences
online, call our Customer
Service phone center at 480-644-2221, toll free 1-866-406-9659, or come in
to a business
office location.
To sign up for E-Bill notification online
- Login to "My
Utility Account".
- Click on Customer Profile, then Update Bill Delivery. The system
displays your current bill delivery method.
- Click on the down arrow to choose E-Bill Notification Only, or Paper
Bill and E-Bill notification.
- Enter the e-mail address to send the E-Bill notification to, and
click the Submit button.
If you have questions about how this feature works, please contact us.
You may e-mail Customer Service at
online.utility.requests@Mesaaz.gov, or call us at 480-644-2221, toll
free 1-866-406-9659.
Representatives are available by phone 7:00 am until 6:00 pm Monday-Thursday
(closed Friday)
480-644-2221
1-866-406-9659
Toll Free: Outside local calling areas only.
E-mail
CustServ.Info@mesaaz.gov (please do not send
sensitive information such as credit card or social security numbers)