How to Read Your Utility Bill
Your City of Mesa
utility bill is itemized for easy reading. Each billed
utility service is listed by service type (i.e. electric, gas,
water, solid waste, wastewater). The meter number, current
and previous monthly reading, the date the meter was read for
the current month and the charge for the service are all listed
for your convenience. (The service type can be cross
referenced to the
current Utilities Rates for calculation of each individual
service type based on consumption).
All transactions (payments, service charges, adjustments, etc.)
completed within the monthly billing period are detailed on the
billing statement by date completed or received. The time
period covered by the billing statement, as well as the number
of days in the billing period, are listed along with the due
date for the current month bill.
If the statement in question is delinquent, the past due amount
is listed as a separate line item from the current amount due.
The daily average usage for the month is detailed with last
years usage for comparison which could assist you in
conservation efforts. For quick reference, your account
number, bill payer name and service address are always listed
along with Customer Service Operations telephone number
(480-644-2221 or toll free at 1-866-406-9659) should you need
assistance with any questions you may have concerning your
utility billing statement.