SurePay - Automatic Payment Plan
We make it easier for you to pay your City of Mesa Utility Bill!
Are you tired of writing checks, buying stamps and worrying if
your utility payment will be late? If so, sign up for our
SurePay automatic payment program.
How it works
Your monthly City of Mesa utility payment will be deducted
automatically from the bank account you designate approximately
2 days before your due date. The date your payment will be
withdrawn will appear on your utility bill. The proof of
payment appears on your account statement and your next billing
3 ways to sign up:
Fill out and submit the
SurePay enrollment form online
Call our office at 480-644-2221 or toll free at
1-866-406-9659 and speak to a representative
Print out the
SurePay enrollment form, complete it and
mail it to our office with
a voided check.
Other automatic payment methods
Log on to My Utility Account and sign up for Recurring
Payments. Automatic payments may be set up with either a
bank draft or
PLEASE NOTE - Maximum Draft Amount:
If your maximum draft amount is not set high enough to
cover the utility bill amount generated, the payment will not
draft automatically, and will require the customer to make the
actual payment on the account. Additionally a message will
appear on your bill stating "PLEASE PAY - amount is NOT being
drafted." If the bill is not paid, your services could be
subject to disconnection.
If you receive text or email City of Mesa monthly billing
notices, the following will also be included on your eBill
email: Please pay. Amount Due is over SurePay maximum
amount. Please contact us to increase your maximum SurePay
text: Please pay, over SurePay maximum amount.
Representatives are available by phone 7:00 am until 6:00 pm Monday-Thursday
Toll Free: Outside local calling areas only.
(please do not send
sensitive information such as credit card or social security numbers)