Reporting a Natural Gas or Electric Emergency


Utilities Control Center

Natural gas emergencies:  480-644-4277 or 911
Electric emergencies:  480-644-2266 or 911

City of Mesa residents can call and report natural gas or electric problems 24-hours a day, 7 days a week. 


Gas emergencies may include:
  • Gas odors (rotten egg smell)
  • Gas leaks
  • Hitting a gas line
  • Carbon monoxide poisoning
  • Structure fires

What should you do if you smell gas or have a natural gas emergency?
 Go to a safe location and call the City of Mesa at 480-644-4277 (GASS) or call 911.

Electric emergencies may include:
  • Downed lines
  • Transformers sparking or smoking
  • Exposed underground wires

**Report power outages to 480-644-2266

What should you do if you have an electric emergency?  Call 480-644-2266 or 911 if there are injuries or if there is the potential for an injury.


Energy Resources
PO Box 1466
Mesa, AZ 85211
480-644-4444 (Non-Emergency)

Gas Emergency or Odor 
480-644-4277 (GASS) or 911
(24 hours/7 days)

Electric Emergency
480-644-2266 or 911
(24 hours/7 days)


Report Utility Theft

Office Hours: 
Monday - Thursday
7 a.m. to 6 p.m.


Frank McRae, Department Director