Reporting a Utility Emergency
City of Mesa residents can call and report natural gas or
electric problems 24-hours a day, 7 days a week.
NATURAL GAS EMERGENCIES
Our gas system pressures are monitored 24-hours/7 days a week
and pipelines are regularly inspected to ensure operational
integrity. Despite our best efforts, on occasion leaks to our
pipelines can result from third party damages, natural
disasters, or corrosion. We have an outstanding safety record
and are prepared to respond to and manage disruptions that may
occur to our system.
|What is a natural gas emergency?
A natural gas emergency is an unforeseen combination of
circumstances or the resulting state that requires immediate
action by the Utility Personnel to protect life, property and
Possible natural gas emergencies include:
- Gas leaks detected inside or near a building;
- Hitting a gas line;
- Fire located near or directly involving a pipeline
- Structure fires occurring near or directly involving a
- System overpressure;
- System outage;
- Natural disaster;
- Carbon monoxide poisoning;
- Acts of war or terrorism; or
- REPORT OF GAS ODOR (rotten egg smell).
It does not matter the type
of gas incident, all gas emergencies will be investigated and
actions will be taken to make the situation safe.
What should you do if you smell gas or have a
natural gas emergency? Go to a safe location
and call the City of Mesa at 480-644-4277 (GASS) or call 911.
|What is an electric emergency?
Possible electric emergencies include:
- Downed lines;
- Transformers sparking or smoking;
- Exposed underground wires; or
- Power Outages - Report
outages to 480-644-2266
What should you do if you have an electric
Call 480-644-2266 or 911 if
there are injuries or if there is the potential for an injury.
PO Box 1466
Mesa, AZ 85211
Gas Emergency or Odor
480-644-4277 (GASS) or 911
(24 hours/7 days)
480-644-2266 or 911
(24 hours/7 days)
Report Utility Theft
Monday - Thursday
7 a.m. to 6 p.m.
Frank McRae, Department