Computer-Aided Dispatch (CAD) System
This area of the Fire Department, under the direction of Deputy Chief,
Bruce McGregor acts as a liaison between the Mesa Fire Department and the
Public Safety Communications Center to ensure the radio communications and
emergency dispatching meets the needs of the Fire Department and the
Citizens of Mesa. He also works directly with Information Services CAD
Technicians to program and maintain the necessary information and response
lists in the Public Safety Computer Aided Dispatch (CAD) System. The mapping
data necessary for the CAD System is processed by Chris Arriaga, the
Geographic Information System Specialist. Maintaining standardization of
unit responses and communication terminology between communication centers
for the valley-wide automatic aid agreements is also managed by the Deputy
Chief. Another area managed is the Information Systems Coordinator which
oversees the data communications needs and records management systems. The
Deputy Chief also provides research, development and implementation of new
technologies.
Current projects include:
- Upgrading the Mobile Computer Terminals (MCT’s) in all Fire Units.
- Programming all of the new MCT’s prior to install.
- Upgrading the Public Safety CAD System, including the Automatic Vehicle Location (AVL) System in the Fire Units.
- Implementing an automated paging system interfaced with the CAD System.
- Implementing an interconnect between the Mesa CAD System and the City of Phoenix Fire Department’s CAD System.
- Installing scanners in all RC’s to process invoice of payments.
The following documents are in PDF format:
Computer-Aided Dispatch (CAD) Map Snapshot 100.51KB
Fire Home Page
Technical Services Home Page
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