Information Technology Department

Information Technology Department

As the City's Information Technology Department, we are committed to providing secure, proven, innovative technologies that enhance operational efficiencies while providing convenient access to government information and services for citizens, visitors and businesses. Mesa is an innovator of technology solutions and is consistently nationally recognized for superior achievements!


Information Technology Department Awards

 

PTI logo

The Public Technology Institute supports local government executives and elected officials through research, education, executive-level consulting services and national recognition programs.

  • 2013-2014 - Technology Solutions - Web Management & E-Government
    Winner - Double the Robot - Helping hospitalized children virtually explore our Children's Museum!
  • 2013-2014 - Technology Solutions - Web Management & E-Government
    Winner - Clean Air Club Mobile Application
  • 2013-2014 - Technology Solutions - Web Management & E-Government
    Significant Achievement - Learning Center
  • 2013-2014 - Technology Solutions - Geospatial Information Systems -
  • Significant Achievement - Mesa 411
  • 2013-2014 - Technology Solutions - IT & Telecommunications
    Significant Achievement - IT2U - A Personal Consumer Approach to the Help Desk
  • 2013-2014 - Technology Solutions - IT & Telecommunications
    Honorable Mention - ThinkSpot
  • 2012-2013 - Technology Solutions - IT and Telecommunications -
    Winner
    - Managed Print Services for Mesa
  • 2012-2013 - Technology Solutions - IT and Telecommunications -
    Significant Achievement
    - Central Arizona Radio Partnership
  • 2012-2013 - Technology Solutions - Public Safety Technology and Emergency Management -
    Winner
    - Transitional Response Vehicle and Mid-Level Care Program
  • 2012-2013 - Technology Solutions - Public Safety Technology and Emergency Management -
    Significant Achievement
    - East Valley Gang and Criminal Information Fusion Center
  • 2012-2013 - Technology Solutions - Public Safety Technology and Emergency Management -
    Significant Achievement
    - Regional Transportation Agreement
  • 2012-2013 - Technology Solutions - Web, E-Government and Mobile -
    Winner
    - Mobile Manager and InsideVIEW
  • 2012-2013 - Technology Solutions - Sustainability -
    Winner
    - Living Green
  • 2012-2013 - Technology Solutions - Sustainability -
    Significant Achievement
    - Energy Efficiency Savings Fund
  • 2012-2013 - Technology Solutions - Sustainability -
    Significant Achievement
    - Solar Dusk to Dawn
  • 2012-2013 - Technology Solutions - Business Analytics and Metrics -
    Winner
    - iMesa
  • 2012-2013 - Technology Solutions - Business Analytics and Metrics -
    Significant Achievement
    - Mesa Express Library

  • 2011-2012 - Technology Solutions -
    Significant Achievement
    - Utilizing Kanban to manage IT Operations
  • 2010-2011 - Technology Solutions -
    Significant Achievement
    - Electronic Care Records System
  • 2010-2011 - Technology Solutions -
    Winner
    - Unified Computing System
  • 2010-2011 - Technology Solutions -
    Significant Achievement
    - Falcon Field Airport Web Application
  • 2010-2011 - Technology Solutions -
    Significant Achievement
    - Central Mesa Light Rail Extension
  • 2010-2011 - Technology Solutions -
    Significant Achievement
    - Video Conferencing System
  • 2009-2010 - Technology Solutions -
    Winner
    - Citizen Dashboard for Bond and Capital Improvement Projects
  • 2009-2010 - Technology Solutions -
    Winner
    - Green IT Strategies

The Center for Digital Government is a national research and advisory institute on information Digital Cities
technology policies and best practices in state and local government.

  • 2013 - Digital Cities Survey - Population over 250,000 -
    8th Place
  • 2011 - Digital Cities Survey - Population over 250,000 -
    Finalist - City Portal
  • 2010 - Best of the Web -
    Winner - Automating AZ - Airport of the Year
  • 2009-2010 - Best of the Web -
    Winner
    - MAC Volunteer System
  • 2009-2010 - Best of the Web -
    Finalist

 

 

 

 

About ITD

 

Servers!The City of Mesa's Information Technology Department (ITD) provides the technology leadership, system implementation and ongoing support for a broad range of technologies used by City departments to provide quality services to our citizens, visitors and businesses.   Technology services include:

Application Development & Support Services

A broad range of business applications, software and database systems are used to deliver City services, including Customer Relationship Management systems (CRM), Enterprise Resource Planning (ERP), Content & Document Management, Public Works, GIS, Judicial, License and Permitting, Community and Human Services, and several Public Safety applications.  Application services include system implementation, development, enhancements and support.

Desktop!Infrastructure Development & Support Services

The City's technology infrastructure consists of the physical hardware and systems needed to support the City's computing environment and applications, includes data network, telephone and physical layer connectivity, and our desktop, distributed, mainframe, and storage platforms.  Infrastructure services include system implementation, development, enhancements and support.  In addition, data operations, security, and asset management are all completed in this area.

Enterprise Services

Departments receive technical assistance and other customer support by Help Desk and Customer Service staff, as well as project management services through our Project Office.  In addition, IT purchases ranging from the acquisition of basic commodities to formal procurement of IT applications and IT infrastructure, accounting services, department budget preparation and monitoring are all completed in this area.   

Training!Administration

Administration includes the internal services needed to support the delivery of information technology, including employee relations, policy and facility management, and administrative support.

IT Strategic Plan 2013-2018

 

ITD Jobs

 

Apply on-line

City of Mesa
PO Box 1466
Mesa. AZ 85211

480-644-2011

E-mail

Police Non-Emergency
480-644-2211

Phone Directory

Online Services