9-1-1 Emergency Tips


Dial 911 only when you have a life-threatening injury or illness, or witness a serious crime in progress.


For non-emergency Police reporting in Mesa call 480-644-2211


911 Phones
When calling 911 in an emergency:


  • Give the complete address where you need help.
  • Tell the 911 operator what the problem is -- why you need help.
  • Answer the operator's questions -- they must ask you certain questions to help the police or fire units responding to your emergency.
  • Give the 911 operator your name.
  • Remain calm and talk clearly.
Other things to know when you call 911:


  • Give your complete address, including apartment number or letter.
  • Know if the street you live on runs north and south or east and west.
  • Know what direction your home faces.
  • Know the nearest intersection.
  • Know how many houses your home is from the corner.
  • Know the streets directly around you.
  • Let the operator control the conversation.
  • Speak loud and clear, but do not scream.
Please do not call 911 and:


  • Say, "This is not an emergency, but..."
  • Ask for the Mesa Police Department's non-emergency number. The number is 480-644-2211.
  • Ask for another police department's non-emergency number.  Call 411. If that police department is in another area code, call 555-1212.
  • Hang up before speaking to the 911 operator. If you do, they will call you back and a squad car may be sent to your home.
  • Report that the power is out at your home, unless it is an emergency. Call your utility service provider.
  • Ask for a weather report. Check the Internet. If your power is out, get a battery-powered radio and stay tuned to a local radio station.


Mesa Police Department
PO Box 1466
Mesa, AZ 85211



Non-Emergency Request an Officer/Report Crime

480-644-2211, option 2

Non-Emergency Main

480-644-2211 (you will hear a menu to choose from)