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Alarm Education

Due to statements that went out this past week, we are experiencing hundreds of phone calls and messages. These statements are in regards to a recent or past false alarm you may have had at your home or business.  Due to new financial software, some statements printed in error.  Please disregard the statement if you have paid or have been notified from our unit that a waiver was granted, this includes alarm class waivers.  We understand your confusion and frustration and apologize if you have been billed in error. If you need to leave a message, please send us an email with your address, account number, and billed amount at policealarms@mesaaz.gov.  You may also get general information regarding false alarms on our website here. Thank you for your patience.

 

The key to reducing the number of false alarm activations begins with alarm system education. Understanding your system and how it works will help reduce the number of alarm calls police officers respond to due to faulty systems or human error. You can help by:

 

• Learning how to prevent a false alarm by attending an Alarm Awareness Class.
• Reviewing the False Alarm Prevention Guide.
• Contacting your alarm company to learn how to cancel a false alarm.
• Reviewing the City of Mesa Alarm Ordinance 6-15 to learn what your responsibilities are as an alarm user.
• Calling the Mesa Police Department Alarm Unit any time you have a question.

 

Alarm Awareness Classes

The Mesa Police Department Alarm Enforcement Unit offers free Alarm Awareness classes. The free class includes:

• How to prevent false alarms.
• A $50 waiver certificate that can be aplied toward an assessment.
• Alarm system basics and maintenance information.
• Police officer response information.
• A review of the alarm ordinance.
• How to waive a false alarm due to system problems.

 

2012 and 2013 Alarm Class Location & Schedule

Please RSVP for the class you would like to attend. All classes are held on Thursday in the station's Community Room.

 

2013
January 10	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
February 7	5:30 - 7:30 pm	Central Station	120 N. Robson
March 7	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
April 11	5:30 - 7:30 pm	Central Station	120 N. Robson
May 9	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
June 13	5:30 - 7:30 pm	Central Station	120 N. Robson
July 11	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
August 15	5:30 - 7:30 pm	Central Station	120 N. Robson
September 12	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
October 10	5:30 - 7:30 pm	Central Station	120 N. Robson
November 14	5:30 - 7:30 pm	Superstition Station	2430 S Ellsworth
December 12	5:30 - 7:30 pm	Central Station	120 N. Robson

 

 

Arizona Alarm Association (AZAA) and Security & Electronic System Association of Arizona (SESSA)

The mission of the Arizona Alarm Association (AZAA) is to promote the highest level of ethics and professionalism in the security electronic systems community.  Contact AZAA to see if your alarm company is part of this organization.

 

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