Dial 9-1-1 only when you have a life threatening injury or illness,
or witness a serious crime in progress.

For non-emergencies in Mesa call 480-644-2211

When calling 9-1-1 in an emergency:

• Give the complete address where you need help.
• Tell the 9-1-1 operator what the problem is -- why you need help.
• Answer the operator's questions -- they must ask you certain questions to help the police or fire units responding to your emergency.
• Give the 9-1-1 operator your name.
• Remain calm and talk clearly.

Other things to know when you call 9-1-1:

• Give your complete address, including an apartment number or letter.
• Know if the street you live on runs north and south or east and west.
• Know what direction your home faces.
• Know the nearest intersection.
• Know how many houses your home is from the corner.
• Know the street behind you and in front of you.
• Let the operator control the conversation.
• Speak loud and clear, but do not scream.

Please do not call 9-1-1- and:

• Say, "This is not an emergency, but..."
• Ask for the Mesa Police Department's non-emergency number.  The number is 480-644-2211.
• Ask for another police department's non-emergency number.  Call 411.  If that police department is in another area code, dial that area code, then 555-1212.
• Hang up before speaking to the 911 operator. If you do, they will call you back and a squad car may be sent to your home.
• Report that the power is out at your home, unless it is an emergency. Call your utility service provider.
• Ask for a weather report. Check the Internet instead.  If your power is out, get a battery-powered radio and stay tuned to a local radio station.