Public Records Requests FAQs


How do I request a public record?
We ask that the requestor fill out a Public Records Request Form which can be printed and submitted hard copy or completed online and e-mailed. PLEASE NOTE: For POLICE RECORDS contact the Police Department at 480-644-2310


What is the purpose of a Public Records Request Form?
The Public Records Request Form aids both the employee and the requestor by clarifying precisely what information is being requested, as well as documenting what the requestor inspected or received from the City in return. The Public Records Request Form also documents any payment received and notes whether or not any information has been redacted (excluded) from the record due to confidentiality.


In other words, the Public Records Request Form aids both the requester and the City of Mesa by accurately documenting exactly what was requested and what was received in return.


Are all records public records?
Although most information the City of Mesa houses is public and therefore subject to disclosure, some information is considered to be confidential. As custodians of confidential information, Mesa is obligated to protect such things as:

  • Social security numbers
  • Dates of birth
  • The identity of undercover police officers
  • Medical records

Additional information may be considered confidential and protected from disclosure depending upon the specific information requested and the circumstances surrounding the request.


Where can I get a Public Records Request Form?
You can submit the online form, download, or if you prefer, you can call (480) 644-4699 and ask that a Public Records Request Form be faxed or mailed to you.


Where do I submit the hard copy form?
Once you have filled the form out as completely as possible, mail to 20 E. Main Street, Suite 700 or fax it to (480) 644-5582.


How long will it take to receive a response?
As a rule, the City of Mesa responds to all requests for information as quickly as possible. However, it may not always be possible to fill requests for public records right away because records need to be reviewed first to see if they contain confidential information.

Despite this, the City of Mesa strives to respond to public records requests within 10 working days. However, if the request is very large in scope, spans multiple departments or requires additional preparation or review, it may require more time to process. If so, you will be notified.


Are public records free?
There is no charge to review public records at the municipal facility where they are stored. However, there is a fee for photocopies, audio tapes, video cassette tapes and other items. Visit the Citywide Standard Fees & Charges.

Payment is due when the items are received.


Who can I call if I have questions or need additional information?
For more information regarding public records requests, please contact:

Kevin Christopher
480-644-4699
kevin.christopher@mesaaz.gov