Know before you go on Saturday, February 24! Check out the Sprouts Mesa-Phx Marathon interactive road closure map at under Race Week > Traffic Detour Map

Customer Service

Mailing Address for Payment:
City of Mesa
P.O. Box 1878
Mesa, AZ  85211-1878


Municipal Building
55 N. Center St.
Mesa, AZ 85201

East Mesa Service Center
6935 E. Decatur St.
Mesa, AZ 85207

Hours of Operation

M - Th 7 am - 6 pm

Customer Service (downtown location ONLY) is now open 8 a.m. - 12 noon on Fridays for limited services.  Hours are for open/close utility accounts, payments and same day residential turn-on for an additional fee.

Contact Information


Toll Free outside local calling areas only.
(please do not send sensitive information such as credit card or social security numbers)


My Utility Account Payment System Downtime – The online utility payment system will be unavailable to make payments Sunday, February 25, 2018 at 8:00 p.m. through Monday, February 26, 2018 at 5:00 a.m. The payment system is being upgraded. We apologize for any inconvenience.


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