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Energy Resources

PO Box 1466

Mesa, AZ 85211

Hours of Operation

M-TH 7am-6pm

Closed Fridays & Holidays

Contact Information

Gas Emergency

480-644-4277 (GASS) or 911

 

Electric Emergency

480-644-2266 or 911

 

Non-Emergency

480-644-4444

 

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Monthly Safety Message 

September is National Preparedness Month

Don't Wait for an Emergency to Prepare!

Include energy safety as part of your preparedness plans; Know how to recognize and react to an energy emergency.

Energy and other utilities may be damaged during emergencies and outages may occur. As part of emergency planning, it is important to learn how to detect an energy emergency and how to respond. Remember, regardless of your emergency plan; always follow the directions of on-site emergency officials.
Energy emergencies that would require you to go to a safe location and report the incident to the City of Mesa’s Energy Resources Department, SRP, and/or 911 include:

  1. You smell natural gas (a rotten egg smell) or hear a hissing sound coming from appliances or meters. Leave the area immediately and call the City of Mesa gas emergency hotline at 480-644-4277 (GASS) or call 911.
  2. You see a nearby transformer sparking or smoking. If there is a safe exit, leave the building immediately and call the City of Mesa electric emergency hotline at 480-644-2266 or the SRP electric emergency hotline at 602-236-8811 and call 911.
  3. You see a downed power line. Always assume it is energized and dangerous. STAY CLEAR OF THE AREA and call the City of Mesa electric emergency hotline at 480-644-2266 or SRP electric emergency hotline at 602-236-8811 and call 911.
  4. Your electrical outlets begin to spark or smoke, or your interior walls become hot to the touch. Leave immediately, go to a safe location and call 911.

When you return following an emergency, do not go inside a building until it has been cleared to do so by emergency officials. For more information on energy safety, visit mesaaz.gov/energy.

For additional information on natural gas safety, visit our Safety & Education page.


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