Energy Resources

PO Box 1466

Mesa, AZ 85211

Hours of Operation

M-TH 7am-6pm

Closed Fridays & Holidays

Contact Information

Gas Emergency

480-644-4277 (GASS) or 911

 

Electric Emergency

480-644-2266 or 911

 

Non-Emergency

480-644-4444

 

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Monthly Safety Message 

Energy Safety During Monsoons

Monsoons can damage electric infrastructure and may result in extensive and widespread power outages. While the natural gas system is mostly underground and storms often have no effect on natural gas delivery or infrastructure, during a monsoon it is possible to have destructive forces that cause a natural gas emergency. Maximize your family’s ability to stay safe before, during, and after each storm. Learn about and practice energy safety.

The Monsoon is not a time to fear; it is a time to be prepared.
• Review and refresh your family’s knowledge of electric and natural gas safety, both inside and outside your home.
• Have an emergency kit prepared and a plan ready to put into action.
• Know what to do during and after any resulting energy outages.

DURING THE STORM
Since many natural gas appliances do not require electricity, they are safe to use during a monsoon. However, if you smell natural gas or hear a hissing sound coming from appliances or meters, leave the building immediately, go to a safe location and call the City of Mesa at 480-644-4277 (GASS) or call 911.

AFTER THE STORM
If your home or yard is damaged by a storm, have your appliances and customer-owned piping inspected by a professional., Remember to call 8-1-1 to have underground facilities marked at least two days before digging to repair any damage. It’s a free call and it’s the law.

Power outages or infrastructure damages can be more widespread and last longer than the thunderstorms or windstorms of a monsoon. In the event a utility damage causes a disruption of service, it is helpful to be prepared. Plan, take appropriate precautions, and know how to react to minimize any inconvenience and most importantly to maximize safety.

Get informed and stay informed. Knowledge and preparation is the best way to “weather” any storm. For more information visit mesaaz.gov/energy, or follow #monsoonMonday on Mesa’s social media channels for more safety tips.
 
 


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