New Service Installations

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If your home or business has never received City of Mesa electric or gas service in the past, our Business Development group can help you identify the location of existing utilities, provide you with an "Ability to Serve" letter, and direct you to the proper agencies and/or individuals to address other questions and concerns.

Request an Ability to Serve Letter 

Electric or Natural Gas Service within Mesa Service Territories

If the property had an account or service in the past, call Customer Service at 480-644-2221 to open, reopen or modify the account.
To begin the process of adding or modifying service at a property, contact one of our Business Development staff:

Note that prior to construction, you must obtain a building permit. Contact Permit Services at 480-644-4273.

Gas Service in Magma/Queen Creek/San Tan Valley (Pinal County)

If the property had an account or service in the past, call Customer Service at 480-644-2221 to open, reopen or modify the account.


To begin the process of adding or modifying service at a property in the Magma Gas Service Area (Queen Creek or San Tan Valley), contact one of the our Business Development staff:

For construction permitting in Queen Creek or San Tan Valley, contact Pinal County's Building Safety Department at 520-866-6405 or 800-208-6897.