Frequently Asked Questions

Print
Press Enter to show all options, press Tab go to next option

  • Prescription Drug Disposal

    Federal prescription drug disposal guidelines urge residents to dispose of any unused, unneeded or expired medication in the trash or take them to a pharmaceutical take-back location for safe disposal.  Residents are being asked to avoid throwing them down the drain as the drugs may pass through sewage treatment plants and septic tanks into surface waters, soils, and the groundwater. 

    Mesa PD has drop-off boxes located at each of their sub-stations.  Visit our prescription disposal page to find the nearest location.

     

  • How can I tell if a vehicle I want to purchase is stolen?

    The Arizona Attorney General's Office has a website where you can enter the license plate number or the vehicle identification number (VIN) to see if the vehicle has been reported as stolen to law enforcement.

    http://theftaz.azag.gov/

  • Why does the helicopter keep flying over my home or in my area when nothing is happening?

    The police helicopter responds to calls by orbiting the scene of the call, causing it to fly over streets and homes that are not directly involved in the police activity. The spotlight can also illuminate areas not directly involved due to the width of the light beam. When looking for criminal activity or persons on the ground the light may shine on your home. You may want to stay inside, lock the doors and turn on exterior lights if it appears the activity is in your neighborhood. You may also call police dispatch at (480) 644-2211 and inquire about the helicopter's activity in your area. Your call may be placed on hold while the operator is obtaining the information.

  • If I suspect drug activity, a drug house, or meth lab in my neighborhood, who do I call?

    You can call the Hotline at (480) 644-4264 to report any suspected drug activity or submit information anonymously using our online form.

  • Will the police department recommend an alarm company, brand of pepper spray or anything else?

    The Mesa Police Department cannot recommend particular brands or companies.

  • Where can I get an Order of Protection or an Injunction Against Harassment?

    These are issued through the Court. In Mesa, visit Mesa City Court for information.

  • Can my dog/s or cat/s run loose?

    Please refer to the Animal Control Web site. If an animal is posing a threat to the public or traffic flow, you can call the police non-emergency number at 480-644-2211, option 2 at the main menu.

    ALL other calls should be directed to the Animal Control office.

  • My neighbor's dog is always barking. What can I do? Can I remain anonymous?

    Please refer to the Animal Control Web site. Animal Control is part of  Neighborhood Services.

    If an animal is posing a threat to the public or traffic flow, you can call the police non-emergency number at 480-644-2211.  ALL other calls should be directed to the Animal Control office.

  • There is a house on my block that is always having parties and being loud. Is there anything I can do?

    City of Mesa noise ordinance information can be found here.

  • Why did it take two hours for an officer to respond to my home when it was burglarized?

    A patrol officer will respond to your home; however, calls are prioritized according to the seriousness of the situation.

    • Priority E - Any life threatening call with great possibility of death or serious injury, or any confrontation between people which could threaten the life or safety of any person.
    • Priority One - Any crime in progress which might result in a threat to injury of a person, or major loss of property, or immediate apprehension of a suspect. It also includes accidents with injury or other traffic incidents that create a traffic hazard.
    • Priority Two - Includes minor in-progress/just occurred calls where there is no threat of personal injury or major loss of property.
    • Priority Three - Includes nuisance calls, civil standbys, and any incident which could be categorized as a delayed report where the reporting person is at a public location.
    • Priority Four - Calls include reports taken by Teleserve or our call-back officers. Calls dispatched involved events where a delay will not prevent a crime from occurring, aid in an immediate apprehension of a suspect or cause a delay in an injured person receiving aid.
    • Priority Five - (Humane calls)  Assigned to a Humane officer to handle. A higher priority can be assigned to a humane call if deemed necessary. This can include vicious dog at large, livestock loose in the street, and injured animals.
  • What can we do about speeding on our street or through our neighborhood?

    The speed trailers can be reserved to be displayed on your street through your local police substation. This trailer will display vehicle speeds as well as the speed limit for your street. The trailer is a visual warning. Call your local station to reserve the trailer.

    Fiesta Central Red Mountain Superstition
    480-644-2614 480-644-2229 480-644-2598 480-644-4371

  • I'd like to engrave my property. Where can I get an engraver?

    Engravers may be checked out from the Mesa Public Library just as you would check out a book. You may also purchase one at any hardware store. We recommend that you engrave your driver's license number on your property, not your social security number.  If your driver's license number IS your social security number, we recommend that you have another license issued with a generic number issued by the MVD.

  • I'd like to start a Neighborhood Watch. Who do I contact for information?

    Information about the Neighborhood Watch program and how to start one can be found here. When you are ready to have your first neighborhood meeting, you will need to contact your crime prevention officer to schedule a time for them to come and explain the program to your neighborhood.

  • I need to be fingerprinted for a job. Does the Mesa Police Department do public fingerprinting?

    The Mesa Police Department does not provide fingerprinting services for employment, background checks, etc. Please check the yellow pages of the phone book under Fingerprinting for places that offer this service. You may also try a search through DexKnows Online.

    Crime prevention officers will have child fingerprinting events several times a year. These events will be posted on our Facebook page. You may also download our Child ID Form (8.5" x 11" double-sided) which has places for fingerprints, a hair (DNA) sample, parent information, medical information, physical description, photo, etc.

    Fingerprint Clearance Cards for DES and DHS purposes are done through the Department of Public Safety.

  • How do I find out about sex offenders in my neighborhood?

    The Mesa Police Department uses OffenderWatch to manage and monitor the whereabouts of sex offenders living in Mesa. Through this program, you can create an alert to notify you by e-mail whenever a sex offender moves within a mile of the address you provide.

    Visit the Department of Public Safety's Sex Offender Info Center at www.azsexoffender.org to view sex offenders throughout the State of Arizona.  You will able to search by zip code and/or name.

  • Who do I call to report graffiti?

    There are several ways to report graffiti in your neighborhood.  You can call the city's Graffiti Hotline at 480-644-3083. They will make arrangements to paint over the graffiti if it is NOT on private property.

    There is also an online form through Transportation or the CityLink online form you can use to report graffiti in your neighborhood.

    The Mesa CityLink app can be used to report graffiti, as well as many issues, such as street light outages, issues with pavement,  traffic signs or signals, water or trash and recycling. Download it from Apple or Google Play.

  • How do I compliment or make a complaint against an officer or thank them for something they've done?

    information about making a complaint or commendation can be found here. You can send a thank you e-mail to police.info@mesaaz.gov. The e-mail is not for complaints.

  • How do I get crime statistics (calls for service)?

    Calls for Service can be viewed on a map by visiting www.CrimeReports.com and entering an address to search on. By clicking on the crime icons, you can see the date, time, case number and what type of call it was.

    Enter the address like:   130 north robson, mesa az

    You may also request a grid summary for a 1/2 mile grid area that a property is located in. More information on this service can be found here. If you are looking at an apartment community, you can request calls for service for the specific community address, but not the individual units.

  • How do I get a copy of a police report?

    Information about requesting a copy of a police report can be found here.  Most accident reports can be purchased online here.

  • How many police officers does Mesa PD have?

    View the demographics for the police department on our open data portal

  • What Police District Am I In?

    You can enter your name on this page and on the left side of the page it will show you what police district you live in, along with other information specific to your area or this page will list the four police districts at the bottom of the page. You can then visit each page for a map of that district.

     

     

     

  • I collect police patches; can I get a patch?

    At this time we do not provide patches to collectors.

     

  • I am trying to find a phone number for a specific area within the police department. Why aren't the phone numbers on the home page?

    There is a "Phone Numbers" link in the top left area of our home page that will list the numbers for each area in the department.

  • How do I file a police report?

    Some non-emergency crimes that are not in progress or crimes where there is no suspect can be filed online.

    If is is a crime in progress, you should call the non-emergency number (480-644-2211) or the emergency number (911) depending on the severity of the situation.

    Reports can also be filed by coming to the police headquarters building located at 130 N. Robson during normal business hours -- Monday through Friday, 8am to 5pm.

  • What are the lobby hours of the police department?

    The lobby at headquarters, 130 North Robson, is open during normal business hours, 8am to 5pm, Monday through Friday.

    Public hours for the four police substations (Central, Fiesta, Red Mountain and Superstition) are Monday - Thursday, 8am to 4pm.

  • Where is the police department located?

    The headquarters building is located at 130 N Robson -- on the northwest corner of West 1st Street and North Robson, about a block northeast of Country Club Drive and Main Street in downtown Mesa.

    There are four district stations throughout the city:

    Central: 120 N Robson
    Fiesta:  1010 W Grove Ave
    Red Mountain:  4333 E University Dr
    Superstition: 2430 S Ellsworth Rd

    Mailing address for any police station:

    P.O. Box 1466
    Mesa, AZ 85211-1466

  • How do I know if I should dial 911 or the regular police non-emergency number?

    If the situation is life threatening or there is a crime in progress, call 911.

    If you want to report a crime that has already occurred, report suspicious activity, have a non-emergency situation or have a question, call 480-644-2211, the non-emergency number.