Unresolved Cable Complaints
The Financial Services Operations Administration office provides consumer
assistance for citizens and businesses dealing with cable television matters
by helping to resolve complaints, enforcing customer service standards and
addressing other consumer-related license compliance issues.
Prior to submitting an Unresolved Cable Complaint Form, please contact the
cable service provider's customer service department (contact
info) to allow them to address your issue. Your service provider will
contact you within 48 hours to attempt to resolve your concern.
If the matter is not resolved to your satisfaction and you feel further
action by the cable service provider is required please complete this form
and submit to us. We will forward your complaint to the appropriate
department and attempt to assist you in a resolution.
Unresolved Cable Complaint Form
Or call the City of Mesa Unresolved Cable Complaint Line at 480-644-2322