Customer Rights and Title VI Protection

 

City of Mesa public transit services are provided without regard to race, color, or national origin, per Federal Transit Administration (FTA) Circular - 4702.1A.  

Any person who believes she or he has been denied transit services because of any unlawful discriminatory practice under Title VI may file a complaint with the Valley Metro Customer Service Care center or with the City of Mesa. 

For more information on how to file a complaint, contact:

 

Valley Metro Customer Service

Phone:  (602) 253-5000/ TTY: (602) 251-2039

Email: csr@valleymetro.org

Website:  www.valleymetro.org

Mailing Address:

Attn: Customer Service,

Valley Metro/RPTA

4600 E. Washington St., Suite 101

Phoenix, AZ 85034 

 

City of Mesa Transit Services Department  

Julie Howard

Phone: (480) 644-4131

Email:  Julie.Howard@mesaaz.gov 

Website:  www.mesaaz.gov/transportation/

Mailing Address: 

Attn: Julie Howard, Transit Coordinator

City of Mesa

Transit Services Department

P.O. Box 1466

Mesa, AZ 85211-1466

 

City of Mesa Office of Diversity

Ruth Giese

Phone: (480)-644-5033

Website: www.mesaaz.gov/diversity/ 

E-Mail:  Ruth.Giese@mesaaz.gov

Mailing Address:

Attn:  Ruth Giese, ADA Coordinator

Office of Diversity

P.O. Box 1466

Mesa, AZ  85211-1466