Contact Us

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Request Service/Report Issue Directory


Police Non-Emergency
480-644-2211, option 2


Utility Account
(Customer Service)


Utility Emergencies

Electric: 480-644-2266
Gas: 480-644-4277
Water: 480-644-2262


Electric Power Outage (City) - 480-644-2266


En Espanol


Mailing Address:
Name (if applicable)
Department Name (if applicable)
City of Mesa
PO Box 1466
Mesa AZ 85211-1466

Mesa City Plaza, Physical Address:

20 E. Main Street
Mesa, AZ  85201


Additional Facility Locations

For general questions, please contact the City at



Report a Police Non-Emergency Crime online


Hours of Operation & Holiday Service Schedule

Customer Service (My Utility Account)

Toll free (outside local calling areas only) - 1-866-406-9659

Visit the Customer Service (My Utility Account) page for links to all request/report forms

  • Log into account online
  • New account requests
  • Additional services requests
  • Turn utilities off
  • Address change
  • Budget billing
  • Paperless billing
  • Select a due date
  • Wastewater fee adjustments
  • Report utility theft
  • Report utility emergency
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