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Important Benefit Updates and Information

Employee Benefits Department - Frequently Asked Questions Around COVID-19

Employee Benefits Department - Hours/Processes:

  • Mondays to Thursdays from 7 am to 5:30 pm (except holidays)
  • Phone 480-644-2299 or email benefits.info@mesaaz.gov or specific staff email addresses
  • No in-person or walk-in visits available - department currently working remotely but fully staffed to serve you by phone or email
  • Deliver documents by email/scan, US mail or interoffice mail services
  • Access www.mesaaz.gov/benefits for information, contacts and forms

Best Advice - Take care of yourself, your family and your community:

  • Be calm, don't panic, ground yourself in the facts, exercise kindness 24/7
  • Practice social distancing (3 to 10 feet separation)
  • Limit in-person interactions to groups of <10 and then only with social distancing
  • No dine-in restaurants, bars, gyms, cultural centers, and public events
  • Reduce or eliminate elective or non-essential travel
  • Telecommute if you are authorized
  • Stay at home if you're sick
  • Get outdoors (alone or with close family and animals), get some exercise and notice beautiful Arizona spring weather and nature
  • Limit consumption of health-related news and social media - stick to reliable national, state, city and plan resources
  • Talk to a professional if you are stressed/worried/anxious, feeling unproductive/unfocused or just want some reassurances or resources
  • Wash/sanitize your hands and surfaces frequently - 20-second lather/scrub/rinse then towel or air dry
    • Use household disinfecting wipes/sprays for surfaces
    • 60%+ alcohol-based hand sanitizer products in-between hand washes or when soap/water unavailable
  • Seek phone or virtual advice and access instructions before going to a provider or medical facility for any medical care and particularly for COVID-19 testing or care - all providers and facilities have activated emergency preparedness plans and may not be operating as normal; routine care may be postponed and chronic condition management may be handled remotely or under different processes or locations