Vendor Contact



Delta Dental of Arizona

PO Box 43026
Phoenix, AZ 85080-3026

Hours of Operation

M-Th 7:30 am - 5 pm
F 7:30 am - 4:30 pm

Contact Information



Important Forms & Documents

Plan Document

Federally Mandated Notices

Dental Claim Form


Mobile App

Finding a Dentist

Oral Health Guide

Understanding your EOB

Dental Plans (Retiree)

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The City of Mesa has contracted with a third party administrator (TPA) Delta Dental of Arizona, to deliver our dental benefit program including coverage, verification, claims processing, appeals process and pre-estimation of benefits.  Members may contact Delta Dental customer service, Monday through Thursday, 730am to 5pm MST; Friday, 730am through 430pm MST (except holidays) or visit the member portal at any time.

Dental Contact Information/Claims Address:

 Dental Plan administered by: Delta Dental of Arizona
 Address: PO BOX 43026, Phoenix, AZ 85080-3026
 Dental PPO Network: Delta Dental PPO Network and the extended Delta Dental Premier Network 
 Group Number: 04760
 Customer Service Number: 1.602.588.3981

City of Mesa Dental Plan Highlights:

Members may choose among three different dental plans depending upon their needs.  On any of the three plans, you may choose any licensed dental care provider.

Dental Features Preventive Choice Plan Dental Choice Plan Dental Choice Plus Plan
 Annual Deductible

                     • No deductible for preventive and diagnostic services
                             • $50 deductible per individual on basic and major services
• Family deductible will not exceed $150

 Preventive (Plan Pays) 100%
 Basic (Plan Pays) 80%
 Major (Plan Pays) Not Covered 80% after deductible
 Orthodontia (Plan Pays)  Not Covered 80% up to $1,500 per year;
$3,000 lifetime
 Annual Max $1,000 per person  $2,000 per person $2,300 per person

Dental Plan Monthly Premiums (Retiree):

Below are the monthly retiree contribution amounts for the Dental Plan coverage.  Due to the number of variables used to calculate individual retiree premiums, there may be a variance between the premiums listed below and actual premiums owed by retirees.  If you have a question about the calculation of your retiree premium, please call the Employee Benefits office at 480.644.2299 or via email at

 Tier Preventive Choice Plan Dental Choice Plan Dental Choice Plus Plan
 Retiree Only $0.00 $9.50 $24.50
 Family $6.00 $34.00 $114.00


  • How do I register online with Delta Dental of Arizona?
  • When I search for my dental provider, it says they are in both the PPO Network and Premier Network...What is the difference?
  • How do I find out if my dentist is in or out-of-network?
  • So what if the online directory shows my dentist is in both the PPO and Premier Network…what happens then?
  • Is there a way I can know if a dental procedure is covered under my Plan and if so, pre-determine my out of pocket cost under our Plan?
More FAQs