Cable Company Contact Information
The City of Mesa administers two cable television license agreements with cable companies, Cox and CenturyLink on behalf of Mesa residents. The licenses are non-exclusive agreements meaning that other companies can provide cable services within the City of Mesa's jurisdiction upon obtaining a license.
Unresolved Cable Complaints
If you are having an issue with your cable service, please start with contacting the cable service provider's Customer Service department to allow them to address your issue. Your service provider will contact you within 48 hours to attempt to resolve your concern.
If the matter is not resolved to your satisfaction and you feel further action by the cable service provider is required please contact the Arizona Office of Administrative Hearings, or submit a complaint directly to the Arizona Attorney General's Office or the Federal Communications Commission (FCC).