Payments (check, credit card, SurePay, etc.) returned by your financial institution will be charged a $25 fee. Payment for the returned item and $25 fee must be made with cash, cashier's check or money order.
One day after the due date your bill is delinquent and a late fee of 2 percent (plus City and State tax) of the past due balance or $5.00, whichever is greater, is assessed. No late fee will be charged on accounts owing less than $20.
If a non-payment disconnection notice must subsequently be produced and mailed, an additional $3.00 charge will be billed to defray the cost of producing and mailing this notice. In the event that a utility field representative must be dispatched to a service address, a $17.00 trip charge will be assessed to defray the cost of each field trip. Should it become necessary to reconnect utility service that has been disconnected due to non-payment, normal administrative and service connection charges will apply.
City and State Privilege tax will be assessed on all charges as applicable.
See the Service Policy [PDF] for Utility Customers for more information on these and additional fees and charges.