Energy Resources

PO Box 1466

Mesa, AZ 85211

Hours of Operation

M-TH 7am-6pm

Closed Fridays & Holidays

Contact Information

Gas Emergency

480-644-4277 (GASS) or 911

 

Electric Emergency

480-644-2266 or 911

 

Non-Emergency

480-644-4444

 

POWER OUTAGE & EMERGENCY UPDATES

 

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Safety & Education

Contacts

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(For Mesa Electric Customers Only)


 

 
SEPTEMBER IS NATIONAL PREPAREDNESS MONTH:
DON’T WAIT FOR AN EMERGENCY TO PREPARE!

Make knowledge of energy safety part of your preparedness plans.  Learn how to recognize and react to an energy emergency.

ENERGY SAFETY DURING AND AFTER EMERGENCIES

Electric lines and other utilities may be damaged during emergencies and outages may occur.  As part of emergency planning, learn how to detect an energy emergency and respond.  Remember, regardless of your emergency plan, always follow the directions of on-site emergency officials.

These energy emergencies require you to go to a safe location and report the incident to 911, City of Mesa Energy Resources, or SRP:

  • You smell natural gas (a rotten egg smell) or hear a hissing sound coming from appliances or meters.  Leave the area immediately and call the City gas emergency hotline at 480-644-4277 or 911.
  • You see a nearby transformer sparking or smoking.  If there’s a safe exit, leave the building immediately and call 911, the City electric emergency hotline at 480-644-2266 or SRP electric emergency hotline at 602-236-8811.
  • You see a downed power line.  Always assume it is energized and dangerous.  STAY CLEAR OF THE AREA and call 911, the City electric emergency hotline at 480-644-2266 or SRP electric emergency hotline at 602-236-8811.
  • Your electrical outlets begin to spark or smoke or interior walls become hot to the touch.  Leave immediately, go to a safe location and call 911.

Following an emergency, do not go inside a building until emergency officials give permission.
For more information on energy safety, visit mesaaz.gov/energy and epa.gov.

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