Energy Resources

PO Box 1466

Mesa, AZ 85211

Hours of Operation

M-TH 7am-6pm

Closed Fridays & Holidays

Contact Information

Gas Emergency

480-644-4277 (GASS) or 911


Electric Emergency

480-644-2266 or 911








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Natural Gas


Report an Emergency

AZ 811 - Call before you dig

Safety & Education


Free training opportunity for Excavators
(For Mesa Electric Customers Only)

Energy Safety in Your Home

Home safety is vital to everyone and every community.  Learn and practice energy safety while enjoying the comfort and convenience provided by natural gas and electric service. It’s as easy as one, two, three: 

ONE… TEACH YOUR FAMILY THE BASICS OF ENERGY AND ENERGY SAFETY! Learning about natural gas and electricity is the first step toward keeping yourself, your friends and family, and the community safe. Energy safety requires that you learn to: 

  • RECOGNIZE an energy emergency.  Know that natural gas smells like rotten eggs and that a downed power line is dangerous.
  • REACT quickly to an energy emergency.  Leave the area immediately and do not return until you are certain it is safe or you are told you may do so by an emergency official.
  • REPORT energy emergencies promptly.  In the event of a gas emergency, call 480-644-4277 or 911.  If you see an electric emergency, call 480-644-2266 or call 911.


  • Follow manufacturer instructions for the care and use of gas and electric appliances.
  • For gas appliances, look for the blue flame that indicates fuel is burning efficiently.
  • Keep the areas around gas/electric appliances clean and unblocked to allow for proper air flow and avoid tripping hazards.
  • Never store household chemicals or combustible materials near gas appliances.
  • Don’t forget…if you suspect a gas emergency or smell a rotten egg odor, REACT AND REPORT!
  • Always call 811 before digging to have underground utilities located and marked.
  • Water and electricity don’t mix.   Don’t use electric appliances or tools near water or when you are wet or standing on wet ground.

THREE… JUST IN CASE, HAVE A PLAN! Despite all your energy safety efforts, there are steps you should take to prepare for a possible emergency including:

  • Install smoke alarms and carbon monoxide detectors in your home and check batteries frequently.
  • Make an escape map that includes two exits from every room and pick a meeting place outside.
  • Practice safety drills for getting the family out of the house quickly.
  • Make sure there is at least one multipurpose fire extinguisher in your home and learn how to use it.
  • Review energy and home safety tips regularly with ALL family members.

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