Mesa Regional Dispatch Center
The Mesa Regional Dispatcher Center (MRDC) became a secondary Public Safety Answering Point (PSAP ) July 1, 2010. There are 30 full time Fire Dispatchers and 3 part-time fire dispatchers that have been trained to efficiently deploy the proper resources to 911 calls for service.
The regional dispatch center dispatches for 5 local fire departments which include Mesa Fire/Medical Department, Gilbert Fire and Rescue, Superstition Fire and Medical District, Queen Creek Fire and Medical Department and Rio Verde Fire District. The center dispatches approximately 300 calls a day and answers over 170,000 emergency and non-emergency calls a year. The Fire Dispatcher's specific and detailed training determines which resources to send per call.
The MRDC staff includes our Administrative Assistant, Dispatchers, 5 Shift Supervisors, 1 Training Supervisor, 2 CAD Technicians, Administrator, a Day Captain and Deputy Chief.EV Dispatch Partners:
- MRDC Unit Move Up Map
- MRDC Move Up List
- MRDC Response Plan
- Incident Recording Request
- Radio Issue Form