Information Services

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The members of this area are Fire Information Tech Engineers, who are involved with the planning, development, implementation, operation, and coordination of information systems and released electronic data activities including mainframe applications, personal computer applications, and data communications within the Fire Department.

Providing hardware and software support; preparing or assisting in the documentation of user requirements and designing new systems; analyzing work environments to ensure optimum utilization of data processing resources; providing assistance in resolving network and personal computer operational problems.

Updating staff security records and monitoring system security.

Developing new programs; making modifications to existing software packages; and developing standards and control procedures for end-users.