Victim Services

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Main Phone Number: 480-644-4075

The Mesa Police Department is committed to the provision of quality services to victims, survivors and witnesses of criminal events, in addition to persons involved in non-criminal crisis circumstances. The department recognizes that many people may require assistance with addressing needs of exercising constitutional/statutory rights, establishing personal safety, securing access to services, establishing a support system, and ensuring continuity of services between departments/agencies. Through the provision of this assistance, the Mesa Police Department is dedicated to treating all persons contacted with fairness, compassion, respect and dignity.

The Mesa Police Department Victim Services Unit is comprised of three components:

  1. Victim Notification -- personnel are responsible for contacting victims of misdemeanor arrests to provide information regarding the arrest, Initial Appearance Court, releases, release conditions and the transfer of defendants to county jail facilities. Victim Notification personnel also provide victims with contact numbers for the appropriate prosecutorial agency according to the disposition of their cases.
  2. Victim Assistance Program -- volunteers in this program are responsible for the provision of 24 hour on-scene crisis response at the request of sworn personnel. All volunteers receive 30-40 hours of training on crisis intervention topics, in addition to on-going monthly training. Following on-scene crisis response, volunteers routinely refer victims/survivors/witnesses to appropriate advocates in an effort to ensure continuity of services.
  3. Victim Services -- personnel are responsible for providing services to victims of multiple crimes inclusive of survivors of homicide, aggravated assault, robbery, child abuse, sexual assault, domestic violence, burglary, assaults, threats, and harassment. Service provision occurs through: 1) pairing of victim advocates with detectives for field contact with victims; 2) in-person contact with victims brought to the Mesa Family Advocacy Center; and 3) phone contact with victims of non-critical cases. Service provision includes crisis intervention, education regarding Victims' Rights and the criminal justice process, assistance with Victim Compensation applications, assistance with Orders of Protection, referrals to community resources, and transfer of advocacy to prosecutorial agencies.  

The positive contributions of all personnel in each component of the Victim Service Unit have provided an environment that fosters communication between internal departments, agencies in the criminal justice system, and representatives of community services agencies. This environment, in turn, allows for beneficial outcomes for those that are served.

If you would like more information about becoming a Victim Assistance Program volunteer, a Mesa Family Advocacy Center Assistant volunteer or participating in an internship with the Victim Services Unit, please contact the Victim Services Coordinator at 480-644-2036.

You may download the Volunteer Application Packet [PDF] or request the packet be mailed to you.

Information and Resources

The City of Mesa and the Mesa Police Department does not discriminate on the basis of race, color, national origin, income status, sex, age or disability in the delivery of services.  For more information, please view the Civil Rights Protections page.   

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