What if I am a Mesa electric customer and already have a solar system but do not have an interconnection agreement?
All customers interconnecting any customer-owned generation facility to the Mesa electric system are required to execute an Interconnection Agreement. Contact us immediately. Note you may qualify for net metering during the program period.
I do not want to sell my environmental attributes to Mesa. Can I still retain them?
Yes. The default program option is that we retain the environmental attributes. However, you may elect to take these attributes.
Does Mesa's customer-owned solar program include Net Metering?
Currently, yes for residential customers and for commercial customers with PV Systems of 50 kW or less. The program is continuously reviewed and the continuation of specific provisions of the program may be changed from time to time. Please verify specific provisions of the program in effect prior to making any significant decision regarding your potential project.
Since these payments are now a credit on (a deduction to) my Mesa utility bill, is Net Metering assured to continue as part of Mesa's solar Program?
At present, payments for excess energy are issued by bill credit and approved each fiscal year. The Program is continuously reviewed and the continuation of specific provisions of the program may be changed from time to time including changes in timing, method, or payments.
Will these credits be shown as an offset directly to my Mesa electric charges?
No, at the end of each bill there is a Payments & Adjustments section. Look in the Payments & Adjustments section for any applicable Net Metering credits/deductions.
Why do I need to execute an interconnection agreement?
Safety is the primary reason. Even small generators of electricity can back-feed the electric system and create serious safety hazards for customers and Mesa personnel. Failure to have an interconnection agreement may result in disconnection of electric service under the Terms and Conditions of Electric Service.
May I interconnect before signing agreements?
No. You must execute an interconnection agreement prior to interconnecting. Doing so without a signed agreement will disqualify you from any net metering benefit and your service may be disconnected.
Who selects and hires the solar contractor?
Selecting your solar contractor and hiring the contractor is your (the customer's) choice and responsibility. Mesa does not recommend or endorse any solar contractors as part of this program nor is Mesa responsible for any claims made by your solar contractor.
Tips on selecting a solar contractor
Whether commercial or residential, the installation of a solar photovoltaic (P.V.) system on your property is a big undertaking. As with any property improvement or addition, choosing a qualified contractor, and the right contractor for you, is an important part of being a satisfied customer, ending up with a “job well done”, and it may even save you money.
Mesa does not recommend or endorse any solar contractors as part of this pilot program, but to assist you in making your choice, we offer the following information:
- Use a properly licensed solar contractor. Mesa’s pilot program application requires that eligible solar installers have one or more of the following license classifications: B-,C-05 (Solar), C-11, KB-1, KB-2, KO- (Solar), K-05 (Solar), K-11.
- You can find a listing of contractors by license type and, to help you “SHOP MESA”, by business location, at Arizona Registrar of Contractors (ROC). On the site, or by calling 1-877-MYAZROC (1-877-692-9762), license status may also be verified as well as details on prior reported disputes and resolutions.
- Make sure your solar contractor is bonded and insured. Also, understand the limits on your contractor's bonding and insurance.
- Consider getting more than one estimate. Prices, timing and other elements of the work (such as maintenance warranties) can vary significantly.
- Consider getting references from prospective contractors. Visits to completed projects or speaking with persons who have had work completed by the contractor may be helpful.
- Know what you are signing.
You may also visit the Better Business Bureau.
Other sites that may be helpful in locating a local solar contractors or to provide information about a solar contractor include the Arizona Solar Energy Industries Association (AriSEIA), Mesa Chamber of Commerce or the Arizona Solar Council.
Who is responsible for the PV System (for example maintenance, operations, etc.) following interconnection?
The customer and its solar installer is responsible for all maintenance and operations. However, maintenance and operations may affect Mesa’s electric’s willingness to continue the interconnection and could result in the required return, to Mesa, of any prior incentive payment to the customer. Mesa in not responsible for any obligations of your solar contractor.
Will I need to otherwise modify my electric service connection to interconnect?
Modifications to customer electric services are typical with solar installations. It is a customer's responsibility to ensure that all electrical facilities on the customer's side of the point of delivery for electric service are built and maintained in a safe operating condition. This responsibility includes ensuring that the Customer's electrical facilities comply with all relevant construction codes, safety standards, and that required permits have been obtained. Mesa charges may apply.
Will I still get a bill for Mesa electric charges?
Yes. Customers will remain subject to and will receive a monthly bill for Mesa electric services including, but not limited to, a monthly customer charge as set forth in the current Utilities Rates and Fees. As administered, Mesa’s net metering program still charges the customer for all energy that flows from the utility to the customer at the applicable tariff rate. Currently, the customer would be issued a credit based on the monthly amounts of energy that flow from the customer’s system back to the utility. Any energy from the customer’s PV system that is directly used on site (and doesn’t therefore “flow backwards” through the utility meter) serves to reduce the energy required by the customer.
During a planned or unplanned power outage to my home (or business), will my solar installation be able to power my appliances?
In most solar installations, your solar panels will not be able to power your appliances during an outage. If you would like your entire home, or part of your home to be backed up, please speak with your solar installer. They will need to install additional components to provide power during a utility outage. Please note that the utility is not responsible for these components or their proper operation.
Will the City of Mesa ever require me to add solar power at my property?
No, the City of Mesa will never require you to install solar equipment. If you receive information like this, please report it to appropriate authorities.
Learn more about tax credits and rebates available to City of Mesa residents.