Utilities

Service Requests

Start/Cancel Service

• Additional Utility Service Request
• Request Gas Line Installation (for developers/builders)
• Request Electrical Engineering Review - Residential (for projects in Mesa electric service territory)
• Mailing Address Change
• Recurring Account Requests

Billing & Payment

Ways to Pay Your Bill

• Automatic Recurring Payments (SurePay) Enrollment
• Budget Payment Plan
• Limited Income Assistance Programs
  • Limited Income Senior Rate Program (water)
  • Summer Electric Assistance Program (Mesa electric customers)
    
• Natural Gas Bill Estimator (Mesa gas customers only)
• Payment Extension Request
• Paperless Billing (eBill)
• Select a Bill Due Date

Trash & Recycling Requests

• Missed (non-serviced) Barrel Pick-up
• Barrel Repair or Replacement Request
• Appliance Recycling Pick-up Request
• Bulk Item Pick-up Request

Barrel Collection Schedule map

Start/Cancel Service

• Additional utility service - Call the Contact Center at 480-644-2221
• Request Gas Line Installation (for developers/builders)
• Request Electrical Engineering Review - Commercial (for projects in Mesa electric service territory)
• Hydrant Meter Request
• Natural Gas Bill Estimator (Mesa gas customers only)
• Water Meter Set Request
• Utility Will Serve Request

Mailing Address Change?
Change of mailing address for commercial accounts must be submitted in writing on company letterhead and signed by an authorized agent on the account. The requests can be emailed to CreditServices@mesaaz.gov.

Additional Resources

Energy Information for Business/Construction

Trash & Recycling Business Programs

Utility Rates

Energy Factors

Returned items and delinquency (late) fees

System security and availability

Policies & Disclaimer