Utility Rates

Current Utility Rate Book(PDF, 4MB)

Key Dates for Proposed Non-Residential Water Rate Adjustments

February 9, 2026 – Public hearing and Council action on remaining non-residential water rates
January 26, 2026 – Introduction of remaining non-residential water utility rate ordinance
December 8, 2025 – City Council to consider the adoption of a Notice of Intention concerning remaining non-residential water rate changes

Key Dates for Proposed Utility Rate Adjustments

December 1, 2025 – Public hearing and Council action on utility rates
November 17, 2025 – Introduction of Ordinances for the utility rates to the City Council
November 13, 2025 – Follow Up Presentation on Utility Rates
November 6, 2025 – Follow Up Presentation on Utility Rates
September 22, 2025 – City Council to consider the adoption of a Notice of Intention concerning Utility Rate changes
September 11, 2025 – Utility Rate Recommendations Presentation at the City Council Study Session
August 28, 2025 – Utility Rate Recommendations Presentation to the Audit, Finance & Enterprise Committee

Key Dates for Proposed Water and Wastewater Capacity Fees

December 1, 2025 – Public hearing and Council action on Water and Wastewater Capacity Fees
November 17, 2025 – Introduction of Ordinances for the Water and Wastewater Capacity Fees to the City Council
November 6, 2025 – Follow Up Presentation on Water and Wastewater Capacity Fees
September 22, 2025 – City Council to consider the adoption of a Notice of Intention concerning the Water and Wastewater Capacity Fees
September 11, 2025 – Water and Wastewater Capacity Fees Presentation at the City Council Study Session
August 28, 2025 – Water and Wastewater Capacity Fees Presentation to the Audit, Finance & Enterprise Committee

Contact Us

Phone

AzRelay 7-1-1

Email

General utility service issues, service connection/disconnection, billing questions, rates, unusual usage, and payment processing:

contactcenter@mesaaz.gov

Delinquent account issues, utility payment assistance, payment extensions, payment arrangements and returned checks:

creditservices@mesaaz.gov

Please do not email sensitive information such as credit card or social security numbers

Hours

Monday - Thursday
7:00 am to 6:00 pm

Physical Address

Municipal Building
55 N. Center St.
Mesa, AZ 85201

Mailing Address

City of Mesa
P.O. Box 1878
Mesa, AZ 85211-1878

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