Emergency Rehabilitation Program

Notice Regarding Seasonal Prioritization
Due to a significant increase in the volume of requests, the Emergency Rehabilitation Program is currently experiencing extended wait times for service delivery.

Upon receipt of a complete application and all required supporting documentation, staff will review the submission and determine eligibility within 10 business days. If the applicant is determined eligible, an assessment appointment will be scheduled to verify eligible and necessary repair(s). Currently, assessments are being scheduled approximately six weeks from the date of eligibility approval.

Following the assessment, staff will prepare a cost estimate, and as required by the U.S. Department of Housing and Urban Development (HUD), an Environmental Review will be initiated. Please note that the Environmental Review process may take 45 to 60 days to complete. All timeframes are approximate and subject to change based on continued high demand.

We sincerely apologize for any inconvenience and greatly appreciate your patience and understanding during this time. Our team remains committed to serving you and will make every effort to address your needs as promptly as possible.

The Emergency Rehabilitation Program provides assistance through a grant offered through Community Development Block Grant (CDBG) funding to address household repairs that affect the immediate livability of the home. Repairs are limited, and assistance is based on the priority of emergency. The current maximum grant is $20,000 per household per year.

The level of assistance is limited solely to the amount required to address the specific emergency. Emergency Repairs are limited to those issues that affect the habitability of the home, including but not limited to:

• AC/Heater Repair/Replacement
• Roof Repair/Replacement
• Water Heater Replacement
• Severe Electrical Issue
• Severe Plumbing Issue
• Accommodations to Address Accessibility Issues for elderly and disabled 

Program Guidelines

The Emergency Rehabilitation Program operates with federal funding, and eligibility is determined primarily based on income criteria. For additional information on eligibility requirements and the application process, please review program guidelines(DOCX, 133KB).

Eligibility Requirements

To be eligible, homeowners must meet certain criteria, including, but not limited to:

• Have a qualifying emergency repair
• Have owned and lived in their Mesa home for a minimum of 12 months prior to applying
• Cannot use their home as a rental property, in whole or in part
• Be up to date on property taxes and utilities

Income Eligibility

The following table shows the current HUD maximum gross household income based on household size to be income eligible:

Household Size & Maximum Income

• 1 - $62,850
• 2 - $71,800
• 3 - $80,800
• 4 - $89,750
• 5 - $96,950
• 6 - $104,150
• 7 - $111,300
• 8 - $118,500

Program Interest Form

Click here to view form.