How will I be notified regarding eligibility?
You will be notified by email or first-class letter regarding your eligibility status. The City’s determination of eligibility is final.
I did not provide all the information required in the application. Will I still qualify?
No. Incomplete applications will not be considered until all supporting documentation has been received, and your income has been verified.
I turned in my application after the application deadline. Can I get a credit to my bill?
No. Retroactive assistance for late applicants is not available. If you missed the deadline for the current year, you would need to apply for next year’s program.
What happens if I move after enrolling in the program?
If you move out of Mesa’s Electric Service Area, your participation will be terminated and there’s nothing else you need to do. If your move allows you to stay within Mesa’s Electric Service Area, please notify the SEA program administrator, Scott Clapp, at 480-644-6907 so he can make sure the SEA rate remains effective on your account.
I participated in last year’s SEA program. Is there anything I need to do so I can participate again?
Yes. You will need to reapply for the program so your income can be re-verified. You should receive a new application form in the mail that you will need to complete, sign, and send back to us with the requested income verification documentation.
I am not a City of Mesa electric customer. Can I still qualify for the program?
No. Mesa’s SEA Program is limited to Mesa residential electric customers only. If you are an SRP electric customer, contact SRP at (602) 236–8888. Outside the Phoenix area, call (800) 258–4777 for information about their Economy Price Plan.
I can't apply online - what are my options?
For other options, email energyresources.info@mesaaz.gov or call 480-644-6907.