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Code Compliance

55 N. Center St.
An appointment is strongly suggested. Please contact your code officer directly.

Hours of Operation

Office: M-Th 7am-6pm

Code Officers: M-F 6:30am-5pm

Contact Information

Ryan A. Russell, Code Compliance Administrator
M-Th 7 am - 6 pm

 

Business Hours
480-644-2061

 

After Hours Complaint Line
480-644-3399

 

Code Compliance

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Code Compliance works in partnership with the citizens of Mesa to promote and maintain a safe and attractive living and working environment.

Beginning Monday, April 30, 2018 a 2.37% service fee will be applied to all credit card and debit card transactions submitted through the DIMES portal.  The fee will not apply to e-check transactions.  For more information regarding the service, please click here.  If you have questions regarding the service fee, please email servicefee@mesaaz.gov.

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How is a Complaint Handled?

  • When a complaint is received a Code Officer will complete an initial inspection of the property in question within 3 business days. Please keep in mind the is contingent on the Code Officer’s scheduled days off or holiday.

  • At the time of the initial inspection (visit to the property) the Code Officer will determine if the property is in violation.
    • If the property is found “not in violation” the case is closed.
    • If the property is found “to be in violation” the Code Officer will leave an Inspection Notice. The inspection Notice provides the responsible party or owner important information; such as the specific violation, a reminder of the 14-day time line and the Code Officer contact information.

  • Properties found in violation will also receive a “Notice of Violation” in the mail reminding them of the 14-day time and the importance of notifying the assigned Code Officer the violation has been abated or to request and extension; in addition to the specific violation code and language, and the Code Officer contact information.

  • If no extension is requested or granted a citation is issued.
    • Extension requests must be made with the Code Officer Assigned to your case or his/her supervisor.
    • Note: Only a supervisor can grant an extension beyond 28 days.

Additional Contacts
Bees
Mosquitoes (and West Nile Virus)
Animal Related Complaints 480-644-2268
Smoke Free Arizona 1-800-429-6676
Mesa Police Department (non-emergency) 480-644-2211
Solid Waste (Bulk trash pick-up, Dumpster arrangements) 480-644-2221
Environmental & Sustainability (Construction Dust, Environmental Issues) 480-644-3599
Maricopa County Zoning 602-506-3695
Landlord Tenant Disputes/Tenant's Rights (Community Legal Services) 602-258-3434
Shopping Carts 1-800-843-2278