General Programs
(Adaptive programs, Adult Sports programs, Youth Sports programs and leagues, tennis clinics/tournaments and leagues, Park Ranger programs, Special Interest classes, camps, field trips, and community outings).
A transfer or refund (minus the non-refundable fee) will be provided up to seven days before the start of the activity. All refunds of instructor fees must be negotiated between the participant and the instructor.
Adult Sports Teams & Leagues
- Softball Teams/Leagues: A transfer or refund (minus a $100 non-refundable fee) will be provided up to seven days before the activity begins.
- Volleyball Teams/Leagues: transfer or refund (minus a $50 non-refundable fee) will be provided up to seven days before the activity begins
- No changes are allowed within seven days of the activity’s start date.
- This policy also applies to teams who are removed from the league for registering in a lower or higher division than approved.
Aquatics Programs
- Swim lessons, water aerobics, lifeguard training, WSI Certification, and FlowRider league: a transfer or refund (minus non-refundable fee) will be provided up to seven days before the start of the activity. Once the activity has begun, all fees are non-refundable.
- Swim teams: a transfer into a different aquatics program will be provided up to 5 days after the start of the activity.
- Aquatics passes, lap swim, season packages, Dive-In Movies, and special events are non-refundable.
- Cancellations by the City of Mesa: When Swim Lessons and Water Aerobics are canceled by the City, there will be a prorated refund after three missed classes.